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Saturday – Sept. 21

Welcome Reception & Registration

7:00pm – 9:00pm – Cascade Ballroom

Cocktail and Hors d’oeuvres Reception & Registration (no need for other dinner arrangements)

Cocktail Refreshments Kindly Sponsored By: 

first canadian financial


The MUVIT Digital Remarketing Premiere Party – brought to you by Cox Automotive Canada

9:00pm – 11:00pm – Van Horne C Ballroom

Cocktails, Food and Live DJ

cox automotive





Sunday – Sept. 22


Sponsor Promotion Booths Open for Dealers

9:00am – 11:00am – Cascade Ballroom


Luncheon: 12:00pm – 1:30pm – Alberta / New Brunswick

Kindly Sponsored By:

cada 360 logo





perry izcovichPerry Itzcovitch, CADA Chair / Tim Reuss, CADA President

Perry will provide an overview of activities related to the Government Affairs and Industry Relations files that are top of mind for Canadian Dealers.


oumar dickoOumar Dicko, CADA Economist

Oumar will discuss the state of the Canadian & Western Canadian economy, trends at the national and Western Canadian car market, and the annual market forecast.




Workshop Presentations: Alberta / New Brunswick

jay radkeModerated by Jay Radke, Founder of





charlie vogelheim1:45pm – 2:30pm – Charlie Vogelheim

Presentation: Where is Transportation heading and the next phase of transportation.

As an automotive industry journalist, Charlie Vogelheim, host of “The Flying Car Show,” will be joining us to to give a unique perspective on the changes coming to our industry.

Every major automobile manufacturer and many of their suppliers have labs in Silicon Valley that are at the forefront of future transportation.

There’s a lot of information to be disseminated in this session, from Waymo, Uber’s influence on automotive, Apple and Android’s in-car technology.  Charlie has us covered!

randy barone2:30pm – 3:15pm – Randy Barone – National Used Car Executive, Asbury Automotive Group

Presentation:  Make Pre-owned Great Again!

In the past three years, pre-owned vehicle net profitability has sharply declined while vehicle and customer

acquisition costs have increased.  This workshop will review today’s used-vehicle market and the flaws of most dealer strategies, then show the high-profit strategies some dealers are using.  Attendees will learn five unique methods of acquiring inventory, marketing, stocking models, maximizing technologies and identifying potential profit centers.


3:15pm – 3:30pm – Networking Break

Kindly Sponsored By:

KAR Auction Services





Chuck Sequin

3:30pm – 4:30pm – Chuck Seguin  – President, Seguin Advisory Services

Presentation: The Future of Automotive Retailing in Canada & the Dealers’ Role




5:00pm – 6:00pm – Cocktail Reception – Riverview Lounge

Kindly Sponsored By:

kijiji autos





7:30pm – Sirius XM Party – Cascade / Conservatory

platinum blondeSiriusXM is throwing an Appreciation Party and you’re invited!

Join us for a special performance by 80’s rock legends Platinum Blonde.

Doors open at 7:30pm

Performance at 8:30pm

Drink tickets available at the door.


Monday – Sept. 23


Breakfast: 7:45am – 9:00am – Alberta / New Brunswick

neil addleyNeil Addley – Founder & Managing Director, JudgeService Research, LTD.

Presentation: MoneyBall

Neil will talk about how using actionable customer insight can improve customer satisfaction, leading to fast stock turn, more leads, and increased profitability.




Breakfast Kindly Sponsored by JudgeService Research Ltd.

judge service



9:15am – 12:30pm – Google Canada – Speakers from Google Canada’s automotive include: Mathew Growden, Stephanie Sibanda, Ryan D’Mello, and Keln Huang.

mathew growdenstephanie sibanda ryan d'mello keln huang





Over the past couple of years, the Google Canada Automotive team has put together the “THINK DEALER” events across the country.  We are excited to have Mathew Growden and his team share the latest Canadian Auto buyers research, their insights on the future of the car buying experience, and best practices you can implement today aimed at all key stakeholders in the Canadian automotive industry at the manufacturer, dealer, and agency levels.

10:45am – 11:00am – Networking Break

Kindly Sponsored By:

KAR Auction Services




Luncheon: 12:30pm – 1:00pm – Alberta / New Brunswick

sandra conrad

1:30pm – 2:15pm Sandra Conrad  – HR Specialist, DealerPILOT

Presentation:  Succession and Retention in the XYZ Climate

We will discuss the differences between the generations, how to best attract and work with each, some information on succession and retention and key points to evaluate dealership preparedness.


darren shaw

2:15pm – 3:00pm – Darren Shaw  – President & Founder, Whitespark

Presentation:  New Google My Business Features You Need to Use Before Your Competition Does

Darren has analyzed the Google My Business listings for every auto dealer in Canada, and the results are shocking. Most dealers are not taking advantage of the incredible new features and opportunities on Google. This is actually good news for you though, because he will show you exactly what you need to be doing to gain an advantage over your competition while they’re asleep at the wheel.


6:00pm – 7:00pm:  Gala Dinner Cocktails:  Riverview Lounge

Cocktails Kindly Sponsored By:

pbs systems





7:00pm – 8:30pm:  Gala Dinner:  Cascade Conservatory

Dinner Wine Kindly Sponsored by:

cars and jobs



jessica rectorJessica Rector, Thought Leader | Keynote Speaker | #1 Best-Selling Author

Presentation: Rev Up Your Engine: Ignite the Power of Confident Communication

Companies lose over $11,000 a year per employee due to poor communication.  How much money is

your organization losing?

To decrease this communication loss, Jessica shares the fundamental component of communication that

most people overlook which leads to conflict, misunderstandings, and stress.

Discover how to converse with different personalities, improve your communication confidence to talk to

anyone, anytime, anywhere about anything, and the single most important part of every conversation.

  • Examine your assumptions and listening skills to improve relationships and bottom-line
  • results
  • Discover why questions are crucial to successful communication to train and retain top talent
  • Identify how to use change to enhance engagement and retention throughout a conversation.

Kindly Sponsored by WD Co-Auto

wd co auto