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neil addley

Niel Addley, Founder & Managing Director, JudgeService Research Ltd.

Having held the position as Marketing Director at the UK’s largest dealer groups, Neil founded JudgeService in 2011. Based on a life long conviction that customer service leads to business success and profitability. JudgeService enables Auto Dealers to measure customer satisfaction, identify actionable areas for improvement and share reviews and star rankings across the internet. Neil is also a proud father of four and a keen Brighton & Hove Albion football fan.






randy barone

Randy Barone, National Used Car Executive, Asbury Automotive Group

Randy Barone has been in the automobile industry for over 30 years.  Randy has been involved in every aspect of the industry from management to consulting.  Randy has always been on the cutting edge of bringing technology and the latest processes to the auto industry

Key positions held by Randy Barone – President Pearl Solutions, President Redbumper, Executive President of sales for American Auto Exchange, Inc. (aaXchange). Randy is considered an expert in custom-designed training for new, used, and buy here- pay here dealerships. He is a consultant for NADA and NCM 20 Groups and has been a national speaker for state conventions, multiple 20 groups, and a speaker at the 2000, 2002, 2004, 2005, 2007, 2008, 2018 and 2019 National Automobile Conventions. Randy has held every position in retail automobile sales from sales to General Manager.  Randy has been honored as a Grand Master Salesperson by Ford Motor Company for selling over 300 units in one year. Prior to joining aaXchange, he was national director of training at AFAS, an automotive financial services and training company, responsible for training and sales of AFAS products and sales agents.

Randy currently is the National Used Car Executive for Asbury Automotive Group, one of the top public Automotive Groups in the US and oversees over 100 different franchise dealerships’ used car operations.


sandra conradSandra Conrad, CPHR, SHRM-SCP, BA, ABCP, HR Specialist, and CSR, DealerPilot

Sandra has over 18 years of experience in leadership development, process improvement and team building in the manufacturing, construction, retail and service sectors. She has the ability to communicate with all levels of the organization in order to find long-term solutions. Sandra is a Rising Star nominee and Oratory Award winning professional. She has her Chartered Professional in Human Resources (CPHR), Society for Human Resource Management Senior Certified Professional (SHRM-SCP) and Associate Business Continuity Professional (ABCP) designations.

Sandra holds a Bachelor of Arts and is also an experienced Project Management leader. She excels at finding practical business solutions to human capital challenges and thrives on assisting organizations in meeting their goals through increasing the success and contribution of people.

Sandra’s preferred areas of practice are human resource management, organizational growth, business, and strategic planning, succession planning, and talent management. Her previous engagements were small business development, management of human resources departments, performance management program development, business continuity planning, leadership coaching, and program development, business, and strategic plan development, and design, development and facilitation of workshops and training courses.

Sandra serves the community in various capacities with the CPHR-Manitoba, SAFE Workers of Tomorrow and University of Winnipeg, Professional Studies Program.  She is also a certified Strategic Thinking and Coaching Skills & TIPS2 Facilitator. As well as being certified in multiple personality assessment tools.


oumar dickoOumar Dicko, Economist, CADA

Oumar Dicko is CADA’s economist. He is well known in Ottawa, having served in senior policy positions with the Minister of Aboriginal Affairs and Northern Development and working in the Office of the Minister of National Revenue. In both roles, he dealt with complex nationwide issues that impacted a variety of public policy areas. He has also played a key role as a researcher for a leading think tank and has been involved in the Organization for Economic Co-operation and Development (OECD).

Oumar closely monitors the dynamics of the car market and the Canadian economy. He participates in events across the country providing insightful analysis on the trends in the auto industry.

Oumar holds both a Master Degree and Bachelor of Arts, Honours in Economics from the University of Ottawa. As a proud Montrealer, he also studied Applied Sciences at CEGEP de Saint-Laurent.

Oumar is perfectly fluent in French and English and currently serves as a Lieutenant in the Canadian Armed Forces Reserves.

Twitter:  OumarDicko06




perry izcovichPerry Itzcovich, Chairman, CADA

Perry was born in Montreal and moved to Calgary at the age of Seventeen. He graduated from the University of Calgary in 1994 with a Bachelor of Commerce majoring in Finance. He resides in Calgary and is married to his wife Lisa of 28 years with 2 children. Perry is the co-owner of Hyatt Automotive Group, which consisted of ten dealerships including Acura, Hyundai, Infiniti, Mercedes-Benz, Mitsubishi, Nissan, Smart, Sprinter, Suzuki, and Volkswagen as well as a vehicle leasing, rental, and body repair facilities. Perry has been a contributor to the Canadian and international automotive community through his participation on committees and advisory boards.

In 2014, Perry and his brother Steven divested seven of their dealerships in a transaction with Auto Canada, Canada’s largest publicly traded automotive group. Hyatt’s transaction with Auto Canada included an eighteen-month management contract which concluded in 2015. Perry has remained active with Mercedes-Benz Downtown Calgary, Northwest Acura, Calgary Coachworks North and South which joined Fix Auto in 2018, CarMax Canada, Loan Doctor, and Canada Car Shop. In addition to managing The Hyatt Automotive Group, Perry and Steven expanded into commercial real estate under Hyatt Investments and now manage properties in Calgary, Kelowna, and Arizona.

Perry continues to give back to the automotive industry in various ways. He is a past director and Chairman of the Motor Dealers Association of Alberta. He has served as president of the Calgary Motor Dealers Association and is an active member of the donations committee. Perry is currently in his fourth year on the Executive Committee of CADA and currently holds the position of chairman.

Perry has been an active member of the organizing committee for the Calgary Auto Show for 28 years. Perry has also held several positions on committees and national dealer councils for Mercedes-Benz, Infiniti, Nissan, Hyundai, and Volkswagen. Perry served as Chairman of the Calgary Motor Dealers Association and led the initiative that created the Business Administration Automotive Program at SAIT (The Southern Alberta Institute of Technology). Perry remains on the SAIT Advisory Committee and has been a guest speaker at the University of Calgary business school. Perry has been commended for his integrity, persistence, hard work and leadership as he was chosen by the  MDA as the Dealer of Excellence for 2016.



Jessica Rector, Thought Leader | Keynote Speaker | #1 Best Selling Author, jessicarector.com

A #1 best-selling author and top female mindset and burnout expert, Jessica is the authority on The Self-Talk Advantage. As a former TV talk show host and an award-winning top sales performer at a Fortune 100 company, Jessica helps you Blaze Your Brain and turn negative thoughts into positive results! She works with leaders, teams, and organizations like NBCUniversal, Dallas Mavericks, and American Airlines to fire up your brain, extinguish burnout, and ignite your people. Jessica has been seen on ABC, NBC, CBS, and FOX for creating change. She is also mom to Blaise, the youngest published author in the United States.

Twitter: @JessicaRector





Chuck SequinChuck Seguin, President, Seguin Advisory Services

Chuck is President of Seguin Advisory Services (SAS) a thriving Canadian consulting practice focusing exclusively on automotive retailing.

Having just completed the “Driving The Road Ahead….A view into the future of Canadian automobile retailing” project for CADA, combined with over 30 years of industry experience, Chuck is well versed in the potential business environment facing dealers in the years ahead. His international and domestic client list contains automotive manufacturers, distributors, independent dealers and dealer groups, trade associations, financial institutions, and automotive retail product service providers.  This exciting mix has exposed him to multiple angles of automotive retailing.

Likely best known in the dealer world for his succession planning focus, Chuck is also active in dealership valuation, buy/sells, estate planning, market studies, and industry advisory services and is considered by many within the industry to be one of Canada’s leading automotive retail independent advisors.

He is a regular speaker at industry events and a regular contributor to Canadian Auto Dealer Magazine.  Chuck is also involved as an instructor in the graduate level Dealer Management Program at the Automotive Business School of Canada.

Chuck is also active in the community having completed an 11-year post that included acting as Treasurer and Board Chair of St John’s Rehab Hospital in North York, Ontario.  Now part of the Sunnybrook Health network, St. John’s is Canada’s largest stand-alone rehabilitation facility specializing in trauma, stroke, burns, workplace injury rehabilitation.  He is currently President and Board Chair of the Midland Golf & Country Club.


darren shawDarren Shaw, President & Founder, Whitespark

Darren founded Whitespark in 2005 as a web design and development company, however, his passion and curiosity for all things local search led to a shift in focus in 2010, and ultimately to what the company is today. These days, Whitespark specializes in local search software and services and is one of the most respected and cited in the industry.

Darren has been working on the web for over 19 years and loves everything about local SEO. He leads research initiatives such as the Local Search Ranking Factors survey and the Local Search Ecosystem. He is a regular contributor to search marketing publications and speaks at conferences around the globe.


Darren loves to provide audiences with information and knowledge that can be applied to existing local search strategies; whether it’s for a small business owner, in-house marketing team, or enterprise/multi-location corporations, you can expect that his presentation will have strategies you can use in your business. Darren has a knack for taking complex local search marketing topics, clearing out the clutter, and getting down to what’s really important. Darren’s mission is to educate audiences on what matters in local search, provide actionable advice while sharing his good ol’ Canadian charm and humour with the crowd.


Twitter: @DarrenShaw_


charlie vogelheimCharlie Vogleheim, Principal, Vogelheim Ventures

Charlie Vogelheim has over 30 years of automotive industry experience including roles as VP at J.D. Power and as executive editor at both Kelley Blue Book and Motor Trend Auto Group. He is the principal of Vogelheim Ventures through which he is involved in a variety of initiatives including The Flying Car podcast, DrivingSales, TPC Auction Management, RyanTech and Webcars China.

Charlie is an auto enthusiast whose career has been centered on observing and supporting the automotive industry. Whether providing vehicle information and values or helping dealers with digital marketing and technical development, he has consistently represented thought leading solutions to industry challenges.

A Gonzaga University graduate and former commercial and Alaskan bush pilot, Charlie is continually fascinated by ongoing changes and technological developments.

Twitter: @Vogelheim